FAQs for participants

What can I do at FindingFive?

You can think of FindingFive as an “app store” for behavioral research studies. You as the participant get to choose which studies to participate in, and in return, the researchers of those studies will typically pay you a small amount of money as a token of their appreciation.

In the future, we will also build a participant-researcher community so that you can also learn about the latest research findings in behavioral sciences, directly from the researchers who conducted the studies.

What does it mean that my data will be collected?

Most behavioral studies will ask participants to respond to a few carefully designed questions, or to perform a few simple tasks (such as making choices between several options). Your responses to those tasks are collected and become the data used by researchers in further analyses. Your data will help scientists test hypotheses and theories about human behavior.

Why is my personal information collected?

The collection of personal information is completely voluntary. You can contribute as much personal information as you feel comfortable on your Profile Page.

There are two main uses of your personal information. First, some researchers may wish to only recruit participants within a certain demographic, such as those over the age of 30. By filling out the details of your profile, you will become qualified for such studies. Second, some researchers may wish to analyze their data in the context of the personal information of their participants. In those cases, we will always take steps to make sure your privacy is protected and your identity remains anonymous.

Will researchers see my name and know how I performed?

Data collected from participants are never connected to the identities of the participants. Studies may collect participants’ names as required by researchers’ home institutions and also for the purpose of compensation (including assigning course credits). In those cases, we will warn participants before they start the study, and ensure that the reported names are not linked to the collected data. Bottom line: researchers will never be able to connect your data to your identity.

How much do I get paid/rewarded for each study?

Researchers determine how much to pay participants given the duration, the difficulty, and the budget of their studies. In general, more time-consuming and more demanding studies tend to pay more than quick and easy ones.

Some studies, especially local ones, may offer course credits and other forms of participation rewards.

Please remember that you must successfully complete a study to get rewarded.

How do I get paid/rewarded?

If you are participating in a study that pays a cash reward, there are two possibilities. If the study says “Direct Payment via FindingFive”, you will be paid directly from our platform in the form of a PayPal payment. The payment will be sent to your email address the day after you complete the study.

If the study does not mention anything about Direct Payment, you will need to pick up your payment from the researcher in person. The researcher who has invited you to participate will give you specific instructions on how to receive your reward.

How does FindingFive ensure fair payment?

First, you will always be paid for your work if you complete a study, because rejections of completed work are not permitted on FindingFive. Secondly, we encourage all researchers on FindingFive to adhere to a minimum pay standard corresponding with the current USA federal minimum wage (July 2020: US$7.25). We expect researchers to calculate their payments based on the expected average completion time of the study for all participants.

What should I do if I have a complaint?

If you have participated in a study that you think may be problematic, you should first contact the researcher listed to discuss the issues directly. You may also report the study to the FindingFive team by submitting a complaint to participant.help@findingfive.com. Please note that this complaint will only be investigated by FindingFive for preventing a similar incident from happening again in the future. FindingFive is not responsible for issues arising from the conduct of researchers in ongoing or past studies.

Where is my completion code?

Since FindingFive has an integrated payment system, completion codes are not needed in order to sync records across platforms. If you’re looking for proof you have participated in a particular study, you can find a record of all the studies you’ve participated in, including those you did not finish, under your study history.

What if I experience a technical problem during a study?

If you experience a technical issue during the study (e.g., loss of power, internet connection speed dropping, computer crash, study programming error), you will need to contact the researcher to inquire about payment options. FindingFive records the amount of time you spend on a study, regardless of whether or not you complete it. You can submit this information to the researcher as proof of your participation. However, partial payment options are entirely dependent upon the researcher hosting the study. FindingFive does not require that researchers extend partial payments and will not be involved in settling disputes over payment in cases of technical issues during the study.

Is there a specific web browser I should use for participating in studies?

Yes! To facilitate ease of participation and to reduce likelihood of technical issues, we highly encourage you to use the Google Chrome browser or the Firefox browser when participating in studies on FindingFive.

Does FindingFive keep track of my performance as a participant (e.g., like Amazon Mechanical Turk’s acceptance rate)?

Yes. We record your performance statistics, such as how carefully or hastily you respond to each question. At the present time, such statistics are for internal research purpose use only and will not be provided to researchers. When this policy changes, we will notify you of the details.

We may also introduce a feedback system in the future where your performance may be rated by the researchers whose studies you have participated in.

Is there more to FindingFive than just a crowdsourcing platform for research studies?

Yes! We believe that participants deserve to be looped in as a research project progresses, because participants contributed all the data for driving the progress! We will soon release an exciting feature that allows researchers to offer regular updates on the progress of their study, and if applicable, specific stories about how participants’ data have led to scientific discoveries.

Sounds great! How do I start?

That’s great! You can sign up for an account here.


[1]If you are a researcher peeking at this question, please rest assured that you will still be able to tell if the same participant has participated in more than one of your studies (useful for multi-level modeling, for example). But the personal identity of that participant is never revealed to you.